PRIVACY POLICY
Mind Soul Haven (referred to as “We,” “Us,” “Our,” “Website”) is a product of Sheemona Tangri. We respect your privacy and understand your concerns about how your personal data is used. We are committed to protecting your privacy and ensuring that your information remains safe and secure. This Privacy Policy describes how we collect and use information you, as an end-user, provide while using our site https://www.mindsoulhaven.com, including our services and products. By accessing our website, you consent to this Privacy Policy.
What Information Do We Collect?
We collect information in both active and passive manners:
-
Passive Information: Information that your computer and browser send automatically while you are browsing our website, such as IP addresses and browsing data.
-
Active Information: We collect the following types of information from site visitors:
-
Site Usage Information: Data regarding your interactions and activities on our website.
-
Customer & Site Feedback: Comments, reviews, and feedback submitted by you.
-
Purchase Track: Information about your purchases and transactions on our website.
-
Collection of Personal Information
We collect your personal details and information through:
-
Registration Data: When you register for membership with us, we collect information such as your name, birth details, gender, email address, and birth place. This information is used to provide you with personalized mental health services, horoscope predictions, and other spiritual and wellness services. Your email address enables you to create an account on our website, secure it with a password, and gain exclusive access to our personalized services. We also collect your email address if you log in through Facebook or other social media platforms.
-
Order Forms: We collect information through order forms required to avail our paid services and products, such as mental health counseling sessions, tarot readings, and wellness consultations. The information collected is kept confidential and is strictly used for the services and products you sign up for.
Use of Personal Data
We ensure the confidentiality and security of our members’ personal details and identities. Your information is safe and secure with us. We guarantee that no use, whether directly or indirectly, will be made pertaining to any data or information disclosed in the forecasts or predictions for a member, except for communicating the horoscope chart, results, and predictions to the members solely. We do not provide, sell, or rent your personal information to anyone. We allow our users and members to access their information and profiles and make changes whenever required.
Third-Party Links
At our discretion, we may offer or include third-party products and services on our website. We do not sell, transfer, or trade your personal identifiable information to any third party. These third-party links or sites have their separate and independent privacy policies. We do not hold any responsibility or liability for the activities and content of these third-party sites.
Purchases
-
Payment Gateway (In India): We process all payments for our paid services and products through a secure payment gateway. We never share your credit card, debit card, or net banking information with anyone. All payments are processed securely, and we adopt standard industry guidelines and technical measures to protect your information and data against unauthorized access and use.
If you purchase one of our services or products, including mental health counseling sessions, tarot readings, and wellness consultations, the payment will be handled by a third-party payment gateway. We use the following payment gateway:
The payment gateway will collect information about you, such as your name, address, phone number, email, and credit card details. Only a very limited amount of information from this is shared with us, which enables us to set up your account as a customer. Financial details such as credit card information are not shared with us. For refund and cancellation please read in details here- https://www.mindsoulhaven.com/cancellation-policy
No Warranties
Although we attempt to provide accurate content on the website, we make no warranty that such content is accurate or suitable for any particular purpose, or that it will meet your requirements or be available on an uninterrupted, timely, secure, or error-free basis.
Limitation of Liability
In no event will we be liable for any damages, including without limitation, incidental, special, consequential, or punitive damages, whether under a contract, tort, or any other theory of liability, arising in connection with any party's use of the website or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus, line system failure, loss of data, or loss of use related to this website or any contents of this website or any third-party, even if we are aware of the possibility of such damages.
Indemnification
You agree to indemnify, defend, and hold us harmless from and against all expenses, claims, losses, damages, and costs, including reasonable attorney’s fees, arising out of or relating to any misuse by you of the content and services provided on the website.
Spam and Sale of Information
We despise spam and will never send unsolicited emails to your mailbox or sell your information to other parties.
Feedback
We encourage you to provide us with feedback in the form of emails sent to mindandsoulhaven@gmail.com or through the contact form on our website. Once we receive your feedback or concern, our support staff will try to get back to you as soon as possible.
Disclaimer
The information contained on our website has been obtained from sources believed to be reliable. However, we disclaim all warranties as to the accuracy, completeness of the materials, or the reliability of any advice, statement, opinion, or other information distributed through the website. You agree that any reliance on any such statement, opinion, advice, or information shall be at your sole risk and shall not be held against us for any legal or personal purposes. We reserve the right, in our sole discretion, to correct any errors or omissions in any portion of the website. We may change or discontinue any aspect of this website at any time, including its content, products, or services described on the website without notice.
Tarot readings and other spiritual services offered by Serenity By MSH and its team are subject to individual interpretation and should not be considered definitive or absolute. It is important to understand that tarot readings are not 100% accurate. The tarot readings provided by our team are intended for entertainment purposes only, and we do not guarantee the accuracy of any reading.
A tarot reading or any other guidance service is not a substitute for professional advice in medical, legal, business, or any other fields. Our guidance or readings are not intended to compel you to take any specific course of action, nor do they seek to influence your free will or common sense. The content of a session is not legally binding.
Any decisions or actions you choose to take based on your tarot reading or guidance session are entirely your responsibility. Mind Soul Haven and its team do not assume any legal liability for damages, losses, or other consequences resulting from your decisions following a tarot reading or any spiritual guidance. We encourage you to use your own judgment and common sense at all times.
By proceeding with a tarot reading, you acknowledge and accept these terms. It is only with this complete understanding and agreement that your tarot reading will take place.
Mind Soul Haven Website and Information Usage
By accessing the website, you agree to the Terms and Conditions in the End-User License Agreement (EULA).
Links to Other Websites
Our website may include links to third-party websites. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and, when you leave our website, we encourage you to read the privacy notice of each site you visit. We may monetize some of these links through the use of third-party affiliate programs. Notwithstanding such affiliate programs, we are not responsible for the content or privacy policies of these websites or for third-party advertisers, nor for the way in which they use information they collect about you.
Changes to This Privacy Policy
This policy is subject to change and may be updated without prior notice to all existing customers. Changes may occur due to new types of software, changing industry standards, or regulation/restrictions by international regulatory authorities as they apply. Therefore, please check this policy on our website regularly.